Customer reviews of Absolute Smarts Ltd

By Joanna W on 24 December 2020 | Verified purchase

Excellent customer service. Friendly, professional and very honest & helpful. A real pleasure

Reply from Absolute Smarts Ltd on 24/12/20

Hi Joanna, thank you so much for the Five stars and taking time to write a review, it was a pleasure to meet you, Nick and you're lovely dogs. Enjoy your new Smart Convertible Kind Regards Kenny

By Julian T on 14 December 2020 | Verified purchase

Absolute Smarts made the purchase so simple and straightforward. The delivery service was a key criteria for me and was done without fuss or bother. Happily recommend!

Reply from Absolute Smarts Ltd on 15/12/20

Hi Julian, it was a pleasure meeting you guys and allowing me into your new home. Have a great time down those country lanes in your new Smart

By Rob H on 09 December 2020 | Verified purchase

Very good. Service was professional and courteous.

By Kevin B on 07 December 2020 | Verified purchase

What a fantastic experience! The proprietor was a fun guy to deal with, had all the Covid protocols in place and treated us with courtesy at all times. He answered all the questions we had and said that he was always on the end of the phone if we had any more! The result is I have a fun car to drive to work every day that doesn’t cost the earth to fill up (it even has heated electric seats!!!). Very highly recommended!!

Reply from Absolute Smarts Ltd on 08/12/20

Hi Kevin, Such a pleasure to meet Sharon and yourself, I'm so glad you're loving your New Smart and those heated seats. Anytime you're passing by please pop in, the kettle is always on. Keep having fun on your daily drive to and from work Kind Regards Kenny

By Andy S on 19 November 2020 | Verified purchase

Did we buy a car from here . Yes . Would we put a deposit down on a car unseen again . No . So long a you know your rights under the consumer goods act 2015 then go in eyes wide open . Just like any other dealer . Have to admit the receipt you get when having placed a £500 refundable deposit still annoys me to this day . And the fact the AC doesn’t work even though he supplied a record of it having been vacuum tested and re gassed just before sale is troubling

Reply from Absolute Smarts Ltd on 28/11/20

To Andy, I'm so glad you've commented about your experience with Absolute Smarts Ltd, Let's begin. You placed a refundable deposit on a Smart. The car was a Silver Smart LN57 PVL with only 27,000 miles with full Mercedes service history, HPI clear and two keys, like all our Smarts. I drove the car for Two hundred miles with no problems. I text you photos of the Smart and you agreed on the purchase. We gave her a new MOT, an oil service and two new rear tyres.I took photos and sent them to you. We, re gassed the air con the machine detected no leaks at the time. I collected you from the station you loved the Smart paid for her and drove home. Later that day I received a text from you which you typed,"Thanks Kenny what a great drive back the service history is mind boggling even a new sump Big thumbs up" this is very last time I heard from you. If the Smart had a tiny air con leak that was undetected at the time we would have asked you back and repaired for free, Regards Kenny Smarts

By James Edward H on 29 October 2020 | Verified purchase

An excellent and professional experience all round, very impressed and would 100% recommend and would return if I ever needed to buy another Smart Car!

Reply from Absolute Smarts Ltd on 28/11/20

Hi James, I'm so happy, that your happy with your smart, it was absolute pleasure meeting you. Also thank you for your kind words above. We do try are absolute hardest to get these lovely Smarts perfect for our customers thats why all are Smarts have the following 1) Years MOT 2) Service 3) HPI Clear 4) Full Service History 5) Two Keys 6) Warranted Mileage 7) Six months Warranty Kind Regards Kenny Smarts

By Kurt S on 24 October 2020 | Verified purchase

I found Absolute Smarts to be professional and friendly and really helpful

Reply from Absolute Smarts Ltd on 28/11/20

Hi Kurt, Thank you for your kind words, we do try are hardest, we really do. If your popping by please come in and we'll check and top up your fluids free of charge Regards Kenny Smarts

By Nadine M on 16 October 2020 | Verified purchase

Absolute Smarts made buying my first car so easy. They are very knowledgeable, friendly and answered all the questions I had. I would recommended anyone wanted a smart car to visit here first!

Reply from Absolute Smarts Ltd on 28/11/20

Hi Nadine, it was a pleasure meeting you and thank you for your review. We do try and go that extra mile for our customers Regards Kenny Smart

By Dave C on 15 October 2020 | Verified purchase

From the first phone call to viewing the car to taking delivery a first class service with a smile. Thanks Kenny, a very satisfied customer.

Reply from Absolute Smarts Ltd on 28/11/20

Hi Dave, we all love to smile and make our customers feel comfortable in their new car. Please pop by anytime and we'll check all your fluid levels and tyre pressures free of charge Kind Regards Kenny Smarts

By Robert William F on 07 October 2020 | Verified purchase

Top tier service from a top guy! Has put all past buying car experiences to shame. If it’s a convenient smart you’re after you would be foolish to not use Kenny/Absolute Smarts. Seamless from start to finish!

Reply from Absolute Smarts Ltd on 28/11/20

Hi Robert, Thank you for your review, we do the hard work finding these cars so you don't have too. Please pop by the kettle's always on Kind Regards Kenny Smarts